Why did H.L. Flake decide to sell
to Banner Solutions?
H.L. Flake is proud of the
business we’ve built over the years and the customer relationships that
have fueled our success. Our goal has always been to find better ways to
serve security professionals. With an industry-best distribution
network and product offering that covers all the bases, we saw a clear
opportunity to enhance our value proposition. Further, the Banner
Solutions team is focused on the customer experience – we’re not simply
joining a fulfillment operation, we’re joining a team of
problem-solvers. This aligns perfectly with H.L. Flake’s goal of being
the destination of choice for the Locksmith and Security
Professional.
Is this good for H.L.
Flake and its customers?
This is great news. As a
part of a larger platform, H.L. Flake customers now benefit from the
industry’s largest one-day shipping footprint. Now you have access to
deeper and broader product offering. With a combined inventory, we can
deliver a product solution for every type of project our customers
encounter. Both in the short-term and in the long-term, this makes us a
better source for our customers.
How
will this affect my business?
The entire H.L Flake
offering has now been added to Banner Solutions already expansive
inventory of commercial, residential and access control products. The
largest selection of product solutions for the locksmith are now
accessible from one website with new features designed to make you more
efficient. And the team of people you have come to rely on are still
here to support you.
Will Banner
Solutions sell Automotive products?
Yes! The entire
H.L Flake offering including automotive products has now been added to
Banner Solutions.
Will Banner Solutions
offer locksmith training and trade show events?
Yes! We plan to continue providing training, content, and
events for the locksmith community.
Do I
need to create an account with Banner Solutions?
If
you have purchased from HL Flake in the past two years and you did not
already have a Banner Solutions account, then your HL Flake account has
been migrated to Banner Solutions. Your new account number is 6+ your
existing HL Flake account number.
If you have an
existing Banner Solutions account, continue to use your Banner account
number.
How do I login to order online?
If you did not previously have an account with
Banner Solutions, click here and follow
the 3 easy steps to create your bannersolutions.com login. To start you
will need your H.L. Flake account number which can be found on an HL
Flake invoice or statement.
If you do have an existing
Banner Solutions account and website username, continue to use it. If
you have not created a username and password to order on the website,
click here to
register using your Banner Solutions account number.
Is my credit card on file with Banner
Solutions?
No, you will need to provide your credit
card at the time of first purchase.
How
does this affect my payment terms and programs?
You
will have the same payment terms and freight programs you had
experienced with H.L. Flake.
How to I
pay my statements or invoices?
Please use the New
Remittance Address (for net terms accounts).
- Banner
Solutions
- (Herbert L Flake Company,
LLC)
- P.O. Box
953932
- Saint Louis, MO
63195-3932
If you would like to
pay by ACH, contact our Banner Solutions credit department at accounting@bannersolutions.com.
Please
contact us if you need any assistance with setting up Banner Solutions
as a vendor in your system.
What are
the hours of operation?
Banner Solutions hours of
operations: 6:00am – 7:00pm Central
Will there be any changes to the staff at H.L.
Flake?
The same H.L. Flake team members you’ve come
to rely on will remain in place as a part of Banner
Solutions.
Who do I call?
You can reach out to your regular contacts by phone at
800.231.4105 or email sales@bannersolutions.com.
Do you need a W9 from us?
Click here to download a W9
Form