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HL Flake Aquisition

Thursday, April 01, 2021
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The Undisputed Destination for Locksmiths and Security Professionals.

Banner Solutions has acquired H.L. Flake Security Hardware, the leading wholesalers in the locksmith and security professional channel! By acquiring H.L. Flake, Banner Solutions adds a wealth of expertise and history in the locksmith channel, as well as an assortment of product to more completely service the needs of the locksmith. We are very excited to bring H.L. Flake onto the Banner Solutions platform.

From their beginnings as a bicycle retailer to today, H.L. Flake has now spent 109 years focused on their customers. This tradition of customer-focused service brings additional momentum to Banner Solutions goal of delivering beyond expectations for every customer, every time.

FAQ

Why did H.L. Flake decide to sell to Banner Solutions?

H.L. Flake is proud of the business we’ve built over the years and the customer relationships that have fueled our success. Our goal has always been to find better ways to serve security professionals. With an industry-best distribution network and product offering that covers all the bases, we saw a clear opportunity to enhance our value proposition. Further, the Banner Solutions team is focused on the customer experience – we’re not simply joining a fulfillment operation, we’re joining a team of problem-solvers. This aligns perfectly with H.L. Flake’s goal of being the destination of choice for the Locksmith and Security Professional.

Is this good for H.L. Flake and its customers?

This is great news. As a part of a larger platform, H.L. Flake customers now benefit from the industry’s largest one-day shipping footprint. Now you have access to deeper and broader product offering. With a combined inventory, we can deliver a product solution for every type of project our customers encounter. Both in the short-term and in the long-term, this makes us a better source for our customers.

How will this affect my business?

The entire H.L Flake offering has now been added to Banner Solutions already expansive inventory of commercial, residential and access control products. The largest selection of product solutions for the locksmith are now accessible from one website with new features designed to make you more efficient. And the team of people you have come to rely on are still here to support you.

Will Banner Solutions sell Automotive products?

Yes! The entire H.L Flake offering including automotive products has now been added to Banner Solutions.

Will Banner Solutions offer locksmith training and trade show events?

Yes! We plan to continue providing training, content, and events for the locksmith community.

Do I need to create an account with Banner Solutions?

If you have purchased from HL Flake in the past two years and you did not already have a Banner Solutions account, then your HL Flake account has been migrated to Banner Solutions. Your new account number is 6+ your existing HL Flake account number.

If you have an existing Banner Solutions account, continue to use your Banner account number.

How do I login to order online?

If you did not previously have an account with Banner Solutions, click here and follow the 3 easy steps to create your bannersolutions.com login. To start you will need your H.L. Flake account number which can be found on an HL Flake invoice or statement.

If you do have an existing Banner Solutions account and website username, continue to use it. If you have not created a username and password to order on the website, click here to register using your Banner Solutions account number.

Is my credit card on file with Banner Solutions?

No, you will need to provide your credit card at the time of first purchase.

How does this affect my payment terms and programs?

You will have the same payment terms and freight programs you had experienced with H.L. Flake.

How to I pay my statements or invoices?

Please use the New Remittance Address (for net terms accounts).

  • Banner Solutions
  • (Herbert L Flake Company, LLC)
  • P.O. Box 953932
  • Saint Louis, MO 63195-3932

If you would like to pay by ACH, contact our Banner Solutions credit department at accounting@bannersolutions.com.

Please contact us if you need any assistance with setting up Banner Solutions as a vendor in your system.

What are the hours of operation?

Banner Solutions hours of operations: 6:00am – 7:00pm Central

Will there be any changes to the staff at H.L. Flake?

The same H.L. Flake team members you’ve come to rely on will remain in place as a part of Banner Solutions.

Who do I call?

You can reach out to your regular contacts by phone at 800.231.4105 or email sales@bannersolutions.com.

Do you need a W9 from us?

Click here to download a W9 Form